WORK EXPERIENCE
Senior UX Designer / uPerform, Remote
June 2023 - March 2026
- Led all UX initiatives as Senior UX designer, and partnered with PM’s, Engineers, and Researchers as the design point of contact.
- Redesigned uPerforms primary content creation tool within an aggressive timeframe and delivered valuable and consistent improvements to our users content creation strategy.
- The improved user experience contributed to a 20% increase in uPerform revenue in 2025.
- Partnered with the customer success team to plan and run usability studies, demos, and review sessions with clients to establish a consistent UX research cadence. The results influenced product strategy and execution.
- Optimized the existing design assets and created a scaleable design library using Figma to rapidly prototype and ideate new design ideas.
- Explored and designed AI tools and features to help content creators work faster and more efficiently. Prioritized value added for users and what they needed to succeed.
- Supervised, mentored, and mentored junior designer and delegated tasks to them.
UX/UI Designer / Magnifi U, Rochester New York
March 2021 - November 2022
- Led the UX design of onboarding, assessments, dashboards, and courses for the
e-learning platform.
e-learning platform.
- Defined and developed AA accessible design system and asset library for the personalized e-learning platform.
- Conducted usability studies and UX research that validated design strategy and influenced decision making and the trajectory of the product.
- Mentored design interns and aided in their professional development.
- Collaborated with team members and learned new skills involved in production, branding, educational design, and business management.
UX/UI Designer / ITX, Rochester New York
May 2017 - February 2021
- Partnered with Paychex to design their retirement management platform.
- Prototyped screens and conducted usability studies to validate UX models and flows.
- Participated in weekly meetings to track and review developer work.
- Led regular design reviews with project leadership to share progress and define solutions.
- Attended company sponsored lectures and workshops to improve professional skill and build a strong growth mindset.
SKILL & PROFICENCIES
Design Library Curation UX Research & Usability Testing Interaction Design Accessibility Design Advanced Prototyping Cross-Functional Collaboration Wire-framing/High Fidelity Mockups Design System Thinking Product Design Strategic Design Thinking Web Design Mobile Design VR/AR Design
Tool Proficiencies
Figma Figma Make Claude Adobe CC Miro Jira Marvin Sketch
EDUCATION & ACCOMPLISHMENTS
Rochester Institute of Technology
New Media Design / BFA 2017
Boy Scouts if America
Eagle Scout Rank / 2012
CONTACT & REFERENCES
Thank you! I'll get in contact with you soon!
Professional References
Mike Jackson Lead Product Owner, uPerform, 319.361.6501 / mjackson6501@gmail.com
Sara Ravesi VP of UX/UI & Content management, Magnifi U, 315.529.2692 / sara.ravesi@gmail.com